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  • 1. How can I contact Colour Buddy for any queries?
    You can contact us at any time through our email address, . Our team is always happy to help you with any questions or concerns you may have. Additionally, you can also reach us through our social media channels, including Facebook, and Instagram. We are committed to providing our customers with the best possible support and assistance, so don't hesitate to reach out if you need anything from us
  • 2. Can I download artwork from Colour Buddy and use it for commercial purposes?
    All artwork available on Colour Buddy is protected by copyright @ Michael Harman ( Artist ) and cannot be downloaded for commercial use. Copyright infringement is a serious offense and can result in legal action. However, you can purchase a license for commercial use of our artwork. Please contact us for more information on licensing.
  • 3. How long does delivery take?
    At Colour Buddy, we strive to process and deliver your order as quickly as possible. Generally, delivery times depend on your location and the shipping method you choose during checkout. For orders within the United Kingdom, standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. International orders may take longer, depending on customs processing times and shipping carrier availability. Please keep in mind that delivery times may be affected by factors beyond our control, such as weather conditions or shipping carrier delays. However, we will do our best to provide you with a timely and hassle-free delivery experience. If you have any questions or concerns about your order, please don't hesitate to contact our friendly customer service team for assistance.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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