Colour Buddy T.O.U

Terms of Use

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Refunds & Exchanges

Refunds and exchanges will only be made if the stationery or gift is faulty or does not meet the specifications of your order. Please contact www.colourbuddy.co.uk (see Contact Us page on the website for email details). This does not affect your statutory rights.Terms & Conditions for the purchase of www.colourbuddy.co.uk products on the Internet.

1. Any order is deemed to constitute acceptance of the following terms and conditions.

2. Prices are determined by reference to www.colourbuddy.co.uk's price list current at the date of acceptance of the order by www.colourbuddy.co.uk.

3. All prices given by www.colourbuddy.co.uk are exclusive of VAT and are in � sterling.

4. Charges for postage and packaging are calculated carefully using a postal weight cost method. Postage is charged at the following rates�

5. www.colourbuddy.co.uk makes every effort to ensure that the prices represented on the website are true. However on rare occasions mistakes can happen, in which case www.colourbuddy.co.uk will rectify the error and where appropriate inform the customer of the amendment. It is then left to you, the customer, to decide whether to continue with the purchase.

6. www.colourbuddy.co.uk aims to ensure that all stock levels are accurate and true at the time of purchasing. However on the rare occasion of an item being out of stock after the ordering process www.colourbuddy.co.uk will inform the customer and endeavour to find a suitable alternative product, if there is no desirable alternative a refund of the out of stock item will be offered.

7. We aim to ensure a speedy delivery of items ordered, However, www.colourbuddy.co.uk cannot be held liable for delays in the postal service. If, however www.colourbuddy.co.uk fails to deliver an order for reasons other than beyond www.colourbuddy.co.uk's reasonable control or the customer's fault and www.colourbuddy.co.uk is liable to the customer, www.colourbuddy.co.uk `s liability shall be limited to the invoice price of the goods.

8. The Customer shall upon delivery, examine the goods and shall promptly (but in any event within 7 working days of delivery) notify www.colourbuddy.co.uk of any apparent damage, defect or shortage. In default of such written notification, www.colourbuddy.co.uk shall be deemed conclusively to have properly performed its obligations in relation to the purchase and sale of the goods. All illustrations, designs and general descriptions contained on www.colourbuddy.co.uk website or otherwise provided to the customer are intended for general guidance only and shall not be binding on www.colourbuddy.co.uk and are only approximate indications of the type, size or colour of goods and are intended to represent a general idea of the goods described therein and the sales of such goods shall not be reference thereto. The customer shall take the goods at his own risk as to their corresponding with such examples or as to their quality, condition or sufficiency for any purpose.

9. In the event of a claim, settlement will be limited to the value of the goods, if defective and will in no way extend to consequential loss, howsoever caused.

10. Risk of damage to or loss of the goods shall pass to the customer at the time of delivery or, if the customer wrongfully fails to take delivery of the goods at the time when www.colourbuddy.co.uk has tendered delivery of the goods.

11. www.colourbuddy.co.uk shall not be liable to the customer or be deemed in breach of the agreement by reason of any delay in performing, or any failure to perform any of www.colourbuddy.co.uk's obligations in relation to the goods, if the delay or failure was due to any cause beyond www.colourbuddy.co.uk's reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond www.colourbuddy.co.uk's reasonable control:
*act of God, explosion, flood, tempest, fire or accident *war or threat of war, sabotage, insurrection, civil disturbance or requisition *acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of governmental, parliamentary or local authority *import or export regulations or embargoes *strikes, lock-outs or any other industrial actions or trade disputes *difficulties in obtaining raw materials labour, fuel, parts or machinery*power failure or breakdown in machinery.

12. Any dispute, claims or proceedings of whatever nature between www.colourbuddy.co.uk and the Customer in connection with or arising out of the validity construction or performance of this agreement shall be subject to the non-exclusive jurisdiction of The High Court of England and Wales, to which both parties irrevocably submit.

13. The validity, construction and performance of this agreement shall be governed by English Law.